Customer satisfaction is always be important to PODOFO. Quality Control Teams inspected each items before shipping. At the same time, it is also very important for you to carefully confirm the product details before paying. If you are dissatisfied with the product for non-personal reasons, please contact with us for help.
You can apply for return or exchange within 30 days after receipt.
Please confirm to the customer service before the application that the product packaging is complete, the product is not damaged, and the appearance does not affect the second sale
If the received goods are damaged or non-artificial quality problems, you can contact customer service to confirm and apply for a replacement.We will re-ship for you as soon as possible.
If you buy the mistaken product and need to exchange it, please contact customer service and send it back to our designated warehouse, and we will send you the right one as soon as possible.
- The shipping charges are non-refundable.
- Import duties / taxes and customs fees are non-refundable.
Seller And Buyer Responsibility:
When PODOFO sends the wrong goods or the product is damaged during transportation, we will bear the cost of return or exchange.
- Customer's responsibility
Any errors or quality problems caused by the buyer shall bear all return or exchange costs.