Politique d'expédition

TRANSPORT INFORMATION

We offer free standard delivery on worldwide orders. We have our own warehouses in the United States, the United Kingdom, Germany, China and other places. According to the address you place your order, we will give priority to sending directly from Chinese warehouse to your order address, or use a local warehouse based on the inventory of the product.

Orders are processed within 3 business days of being received, and general delivery time is 6-10 working days(receipt time= processing time + delivery time, so you would get your goods in 7-14 business days after placing your order). If shipping from China's warehouse, delivery time is 6-10 business days; delivery from the local warehouse, you will receive the package in 4-7 business days. Force majeure factor may cause the delivery time to be extended, please contact us immediately if the delivery time exceeds estimated.

Please note that expedited shipping is available for an additional fee. Business days include Monday through Friday, excluding weekends and holidays.

We will send the tracking number of parcel to your mailbox between 1 to 3 business days as soon as your order is shipped. You can also contact us anytime if you want to know where your stuff is. We will be at your service anytime.

FAQ:

How will my item be shipped?

We will choose the carrier we think is best for our customers to deliver products.

Is there any shipping fee?

We offer free standard shipping on orders worldwide (But if you require expedited shipping, there will be an additional expedited fee).

Can the delivery address be changed after the package is shipped?

Please contact us, if you really need to change, we will try to help you make changes to shipments as possible.

What do I need to do when I receive a product that is different from what I ordered?

Please contact customer support at our email.

I ordered more than one item. Will they be delivered simultaneously?

We try to ensure that all your items arrive at your hands at the same time. Sometimes our products are not always sent together because different shipping options are available, depending on the product. Once the item has shipped, you will receive a shipping notification email.

If you have any questions or purchase a larger quantity please contact us feel free, our email is info@podofo.com