What is the minimum order quantity(MOQ)for your products?
Ready Stock MOQ: 2pcs/model. We can do OEM, customized logo/package/software: 300-500pcs/model.
How long does it take for the production and delivery of my order?
We have overseas warehouses in US/EU/UK/RU/AU, fast local delivery and no tax, delivery time:2-7 days. If ship from China: 7-15 days, customized product delivery time needs to be negotiated.
Can I request a sample before placing a large order?
We support sample order at your own expense first, we will deduct the sample fee when place a large order.
Can you provide custom packaging or labeling for my order?
Yes, we support custom packaging and free labeling if you have any requirements.
What is your process for quality control and assurance?
We inspect every goods 3 times to low down the defective rate to the minimum. So we can 100% make sure good quality and 1 year guarantee period.
What is your policy for handling damaged or defective products?
We offer 1 year warranty period and lifetime technical support, undertake to repair or send replacement within 1 year for derective items.
What are the available payment methods?
By Visa, Mastercard, T/T, PAYPAL, APPLE_PAY, GOOGLE_PAY, BANK_TRANSFER, Western Union, ACP, etc.